Case Study
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Clover Milks VOIP with ECN
Monday, July 26th, 2010That the business of dairy can run up such enormous telephone bills may come as something of a surprise, until one realises that Clover runs most of its sales through an outbound call centre.
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iChoices: That Little Bit Extra
Sunday, June 13th, 2010What do you call a call centre without the ability to make calls? This isn’t a bad joke in the making. Call centres need telephony in order to function. Their business model relies on the costs and telephony service they receive.
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A Win-Win Partnership with ECN
Sunday, June 13th, 2010The company operates through a network of trained resellers in the Gauteng area, although it has customers throughout South Africa by virtue of its inter-branch calling service.